

Perform Caregiver Duty Checklist using eAuditor
Performing Caregiver Duty Checklist using eAuditor ensures a thorough evaluation of daily caregiving responsibilities, professional conduct, care quality, and compliance with regulatory and organizational standards. A Caregiver Duty Checklist is a structured assessment used to verify that caregivers consistently carry out assigned duties safely, respectfully, and in line with care plans, safeguarding requirements, and service user needs.
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Purpose of Caregiver Duty Checklist in Care Settings
A Caregiver Duty Checklist is a core quality assurance tool that confirms caregivers are fulfilling their roles effectively during each shift or visit.
This checklist supports organizations to:
- Monitor day-to-day caregiver performance
- Ensure assigned duties are completed correctly
- Maintain dignity, respect, and person-centered care
- Identify training needs and performance gaps
- Support compliance with CQC and internal policies
- Promote accountability and consistency in care delivery
Using eAuditor ensures standardization, transparency, and evidence-based oversight.
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Setting Up Caregiver Duty Checklist Template in eAuditor
2.1 Caregiver and Shift Details
Record essential information:
- Caregiver name and role
- Supervisor or assessor name
- Date and time of shift or visit
- Service user initials or reference number
- Care setting (home care, residential, supported living)
- Type of duty (day shift, night shift, visit-based care)
This creates a clear audit trail while maintaining confidentiality.
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Attendance, Punctuality & Preparedness
3.1 Attendance and Timekeeping
Confirm the caregiver:
- Arrived on time for duty
- Completed the full scheduled shift or visit
- Followed call-in and sign-in procedures
3.2 Readiness for Duty
Assess whether the caregiver:
- Was appropriately dressed and identifiable
- Had required equipment or PPE
- Was familiar with assigned tasks and care plans
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Professional Conduct & Behaviour
4.1 Attitude and Approach
Observe whether the caregiver:
- Maintains a respectful and polite manner
- Demonstrates patience and empathy
- Maintains appropriate professional boundaries
- Respects cultural, religious, and personal preferences
4.2 Confidentiality and Ethics
Verify the caregiver:
- Maintains service user confidentiality
- Handles personal information appropriately
- Acts in line with organizational values and code of conduct
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Care Duties & Task Completion
5.1 Personal Care Support
Where applicable, confirm the caregiver:
- Provides personal care respectfully and safely
- Gains consent before care tasks
- Maintains privacy and dignity at all times
5.2 Daily Living Support
Assess support provided with:
- Nutrition and hydration
- Mobility and transfers
- Toileting and continence care
- Household or domestic tasks as outlined in the care plan
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Care Plan Compliance
6.1 Adherence to Care Plans
Verify the caregiver:
- Follows the most up-to-date care plan
- Understands assessed needs and risks
- Delivers care as agreed
- Reports changes in condition promptly
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Medication Awareness & Safe Practice
7.1 Medication Responsibilities
Where medication support is part of duties, confirm the caregiver:
- Follows MAR chart instructions
- Supports service user independence where appropriate
- Identifies and escalates medication concerns
- Understands their level of medication responsibility
Observations are documented without disrupting care.
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Health, Safety & Infection Control
8.1 Infection Prevention
Assess whether the caregiver:
- Practices effective hand hygiene
- Uses PPE correctly
- Disposes of waste safely
- Maintains clean equipment
8.2 Environmental Safety
Confirm the caregiver:
- Identifies hazards
- Uses equipment safely
- Reports risks, incidents, or near misses
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Safeguarding & Risk Awareness
9.1 Safeguarding Knowledge
Verify the caregiver:
- Recognizes signs of abuse or neglect
- Understands safeguarding procedures
- Knows how to report concerns
9.2 Risk Management
Ensure identified risks are:
- Understood by the caregiver
- Managed correctly during duty
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Communication & Teamworking
10.1 Communication with Service Users
Assess whether the caregiver:
- Communicates clearly and respectfully
- Listens to concerns
- Explains care tasks appropriately
10.2 Communication with Team
Confirm effective communication with:
- Other caregivers
- Supervisors or office staff
- Healthcare professionals where required
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Documentation & Record Keeping
11.1 Care Records
Assess whether the caregiver:
- Completes care notes accurately
- Records tasks carried out
- Documents incidents or changes in condition
- Completes records in a timely manner
Any gaps can be flagged for corrective action in eAuditor.
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Performance Review & Feedback
12.1 Strengths Identified
Document:
- Examples of good practice
- Positive service user engagement
- High standards of duty completion
12.2 Areas for Improvement
Identify:
- Training or refresher needs
- Practice inconsistencies
- Policy or procedure gaps
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Corrective Actions, Reporting & Continuous Improvement
13.1 Action Planning in eAuditor
Assign actions for:
- Training and development
- Supervision or mentoring
- Policy re-briefings
- Follow-up duty checks
13.2 Reporting and Governance
Use eAuditor reports to:
- Support management oversight
- Evidence compliance
- Identify performance trends
- Drive service improvement
Summary
Performing a Caregiver Duty Checklist using eAuditor provides a structured and consistent method for reviewing caregiver responsibilities and performance. Through clear task verification, observation of care delivery, documentation checks, and tracked follow-up actions, organizations can ensure caregivers deliver safe, dignified, and person-centered care. This process strengthens accountability, supports staff development, and enhances overall care quality. https://eauditor.app/2025/12/24/caregiver-duty-checklist/
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